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Cymraeg

About us
As social housing landlords, we support residents and communities living in over 15,000 properties across south-east Wales.
About us
Careers
If you have what it takes to do the right thing, make it happen and be the difference, join our team.
Careers
- Current vacancies
  Take a look at our current vacancies and apply online in our recruitment portal.
- Preparing for your interview
  Read our guidance and top tips to help get yourself prepared.
News
Contact us

Residents
Everything you need in one place, including how to pay your rent, book a repair or make changes to your contract.
Residents
Homeowners
Everything you need to know about homeownership at Hedyn, from our HomeBuy service, to leasehold and shared ownership options.
Homeowners
- Buying a home
  We offer several ways to help your buy your own home including low-cost home ownership schemes and shared ownership.
- Leaseholders and shared owners
  Access everything you need to know about being a leaseholder or shared owner of a Hedyn home.
Find a home
We have a range of homes across five regions in south-east Wales. Our homes include one, two, three and four-bedroom houses, apartments and bungalows.
Find a home
Advice and support
In your community
Find out what’s happening in your area, how you can get involved, and how we’re working together to build thriving, safe and connected communities.
In your community

Cymraeg

Home / Residents

Residents

Everything you need in one place, including how to pay your rent, book a repair or make changes to your contract.

Your services

Pay your rent

Book a repair

Report antisocial behaviour

Close up of a boiler showing the settings and screen.

Healthy homes

Find important safety information about your home in this section, including advice on fire safety as well as our commitment to gas and electric checks.

Making changes to your home

We want you to enjoy your home as much as possible. Sometimes you might want to make changes yourself or you may need to request an aid or adaptation.

Managing your contract

All about your contract with Hedyn and how to make changes, like adding and removing someone or giving notice to end your contract.

Estates management

Communal areas are regularly inspected and cleaned as part of our estate management service.

Resident login

If you already have an account set-up - login to your resident portal to access services, like paying your rent or booking a repair.

Get involved

We’re committed to making it easy for you to get involved, share your views and help shape our services.

Residents' news

The new Hedyn newsletter seen on a laptop screen.

Residents 21st October, 2026

Help us name our new resident newsletter!

Photo of a mum and small child reading

Residents 19th October, 2026

Our first resident newsletter has arrived!

Some members of our residents’ panel Buzz, sit and smile together on a giant deck chair at our recent staff conference.

Residents 16th October, 2026

What’s the Buzz?

Our promise to you

You told us which services are most important to you and what you want us to focus on improving.

Together with Buzz – our resident panel – we used what you told us to create these four promises to you.

Learn more

One of our helpful advisors taking a call in our contact centre.

Get in touch

Whether you’re a resident or you want to find out more about Hedyn, our Customer Experience Hub will be happy to help you.

Contact Hedyn hello@hedyn.wales 0300 1212 345 WhatsApp

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