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Our policies and statements

Allocations policy
This policy sets out the principles and criteria we use to allocate our rented homes.
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Complaints, Compliments and Enquiries Policy
This policy sets out how we will address any compliments and complaints raised about Hedyn.
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Modern Slavery and Human Trafficking Statement
For the Financial Year Ended 31 March 2026.
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Rent setting, service charge and affordability policy
Hedyn’s approach to setting rents and service charges and ensuring affordability.
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Privacy notice
This privacy notice explains how, and why, we use your personal data.
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Social media guidelines
How we manage our social media channels.
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Accessibility statement
This accessibility statement applies to the Hedyn website.
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Hedyn and the Welsh language
Read about our commitments to the Welsh language.
Read MorePlans and reports

Annual Report 2025-26
Our Annual Report and accounts for 2025/26. An overview of the amazing work done over the first year
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Our Strategy
Our aspirations for building connected communities where everyone can live well.
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Regulatory Judgement – September 2026
The Welsh Government's regulatory assessment of Hedyn.
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Hedyn Self-evaluation
With resident feedback at the centre, we provide an open and honest view of how we’re doing.
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Gender Pay Gap Report
This report and the figures relate to pay information as at 5 April 2025.
Read MoreBoard minutes

Hedyn AGM minutes 24 September 2025
Read the minutes from our Board's most recent Annual General Meeting.
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