Ways to pay your rent
Here are a range of ways to pay. You can choose the method of payment which suits you best.
Direct debit
This is a simple and secure way to pay.
We can help you set it up, just contact us.
Pay online
To pay online, click to find your payment link.
Resident portal
If you already have an account set-up – login to your resident account.
If you don’t have an account, contact us for more information.
Post Office and PayPoint
If this is how you prefer to pay, please contact us to request a payment barcode.
Over the phone
To pay over the phone, call 0300 1212 345.
All you need is your tenancy reference number.
In person
You can also pay your rent in person at one of our offices.
Check which days and times we’re open for drop-ins and appointments.
We’re a not-for-profit organisation, and your rent is our main source of income. The money we get primarily goes back into maintaining the homes we manage but also helps us to build more affordable homes for people in the communities we serve.
Money advice and support
If you’re worried about paying your rent or other bills, please get in touch
Our income and advice teams are here to help.
Get advice
Get in touch
Whether you’re a resident or you want to find out more about Hedyn, our Customer Experience Hub will be happy to help you.
Contact Hedyn hello@hedyn.wales 0300 1212 345 WhatsApp