How we can help
An advisor can help you stay warm, while keeping bills as low as possible.
They will help you:
- understand your energy bills
- check you’re on the best tariff
- speak to your supplier if you’re having difficulty paying
- see if you’re eligible for grants
Advice you can trust
Our advice is:
- free
- confidential and professional
- non‑judgemental
- advice is covered by Professional Indemnity Insurance
If you’re already in touch with a Hedyn colleague, you can speak to them directly and ask them to refer you to our Income and Inclusion Team. Or contact us and we’ll put you in touch with the team.
We work in partnership with our communities
We can also help connect you to:
- digital support
- local community services
- community food help
- local independent partnerships
- debt and gambling support
- mental health support
If you’re not sure what you need, that’s okay — just contact us and we’ll help you take the next step.
Get in touch
Whether you’re a resident or you want to find out more about Hedyn, our Customer Experience Hub will be happy to help you.
Contact Hedyn hello@hedyn.wales 0300 1212 345 WhatsApp