Repairs to leasehold and shared ownership homes

If you’re a leaseholder or shared owner, you will be responsible for managing certain repairs or maintenance work on your home.

Your lease will explain what repairs and maintenance are your responsibility and what we are responsible for. If you haven’t got a copy of your lease, contact us and we can send you a copy, or you can get it direct from the Land Registry.

House owner repairs

If you own a house, you’ll be responsible for all repairs and maintenance to your property, inside and out. This includes any outside space you own, such as a garden, garage or parking space.

Flat owner repairs

If you own a flat, you’re usually responsible for the repair and maintenance of everything inside your flat and things like pipes, wires, gardens or parking spaces that belong to you or serve your property.

For blocks of flats, we are usually responsible for the maintenance of:

• the common parts of the building like corridors, stairways and lifts
• the structure and exterior of the building, like the roof, gutters and external walls
• the external parts of the estate, like shared gardens or landscaped areas, bin stores and shared accessways or paths.

Although we are responsible for carrying out some repairs, you are responsible for paying your proportion of the cost. These costs are included in your annual service charge.

Your lease will say exactly what is included in your property and what you are responsible for so please check the details of your lease.