At Hedyn, we care about you – our residents. We care about your needs and how we can better improve the way we deliver our vital services to you.
To help us achieve that we’ve started to work with Places for People, a company that helps us find out more about the things that are important to you. They’re helping us learn more about you and what you need from us.
Over the next few weeks, you may be contacted by a member of The Harris Poll who’ll ask a few questions on their behalf.
The information gathered will help us improve how we deliver our services and ensure they are designed around your needs. This survey may come as an email or a phone call.
All responses are anonymous and confidential. You are also under no obligation to take part, but we would appreciate it if you did.
As a thank you for sharing your views and giving us your time, you’ll receive a £5 Amazon gift voucher.
Staying safe
If at any point you’re unsure whether a call is from us or not, hang up and call 0300 1212 345 – one of our helpful customer experience colleagues will confirm if it’s genuine or not.
We also want to remind everyone about our Privacy Notice and how we keep your information safe.